Customer Care

The Direct Commerce Customer Care Center supports you and your suppliers on a daily basis.  We understand that we are the face of your business to your suppliers and we take great care to treat people with respect and respond rapidly. Known for our friendly and immediate responsiveness, Direct Commerce clients love our Service and Support professionals.

"Direct Commerce responds the same day so suppliers can deliver their services to you in a timely manner.  With multiple methods to train suppliers - including web-based training classes, online learning tools, traditional user guides, and telephone support - Direct Commerce provides flexible ways for your suppliers to interact and engage in your processes."