Procure to Pay Process: 4 Case Studies

Industry innovators Billy Williams and Bruce Hanavan share their insights with SharedServicesLink CEO Susie West on the success they have had with The Home Depot. Merck and Co., Univar, and a large defense contractor.

The Home Depot



the Direct Commerce team offers insight on how their system was able to succeed in an incredibly complex system.




Univar, a $10bn corporation, succeeded on its journey towards enhanced efficiency, communication, and significant cost savings. Univar Corporation, North America’s largest chemical distributor, centralized and automated its paper-based Accounts Payable process throughout all 700 of its offices across the continent.

Univar Slides


Merck & Co automated their invoice processing, improved workflow and communicated more effectively with their suppliers, despite two full ERP transitions.