Accessibility Policy
Effective and Last Updated: September 24, 2025
At Direct Commerce, Inc. ("Company,” “we,” or “us”), we are dedicated to ensuring that our websites, mobile applications, and other online services, applications, or digital offerings where this Accessibility Policy is published is accessible to the broadest possible audience, regardless of technology or ability. Our goal is to provide an online experience that is inclusive and usable for everyone, including individuals with disabilities. If you encounter any difficulty accessing any part of our website, please contact us using the information provided below. We will make every effort to provide you with the information, item, or transaction you need through an alternative communication method or in a format that is accessible to you. Please note that our commitment to accessibility is ongoing, and we are continually working to implement improvements that exceed the Web Content Accessibility Guidelines (“WCAG”).
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IMAGE ACCESSIBILITY
Meaningful images that we provide have a text alternative. Some of the images may be intended to create a specific sensory experience in a way that words cannot fully capture. These images may be contributed by us and third-parties, and the quality of the text alternatives will vary, depending on the contributing source. Images may have informational text alternatives which convey descriptive information about the image. Some images may have additional descriptive text (e.g., a “description” metadata field).
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ACCESSIBILITY STANDARDS
To make our digital offerings accessible, we strive to conform with, at a minimum, WCAG 2.1 AA.
For more information about the Web Content Accessibility Guidelines, visit https://www.w3.org/WAI/standards-guidelines/wcag/.
Regardless of what legal accessibility requirements apply to us, we believe our website voluntarily meets the accessibility standards of Title III of the Americans with Disabilities Act (“ADA”) and, in the case of government-end users, Section 508 of the Rehabilitation Act.
MAINTAINING ACCESSIBILITY
We are committed to maintaining accessibility on an ongoing basis and to providing an inclusive experience for all users. While we make every effort to ensure our website remains accessible, there may be occasions when certain accessibility issues are not immediately identified or when it is not feasible to address every potential barrier right away.
ACCESSIBILITY CONTACTS, REQUESTS, AND FEEDBACK
We are committed to accessibility, and we welcome your accessibility requests and suggestions on how we can improve accessibility. You can email us your suggestions at [email protected].
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HELPFUL RESOURCES
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For more information on web accessibility and legal requirements, here are helpful resources:
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· ADA.gov
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How to find and use a screen reader.
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Screen readers are text-to-speech software that allow people to read and interact with content in different ways. We strive to ensure that our content is accessible to screen readers. Screen readers accept input in a variety of ways, but one of the most common forms is through your keyboard. By pressing the down arrow in JAWS, for example, you are able navigate through items on the page. JAWS will also accept Braille input.
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There are both free and paid options of screen readers available for Windows and Mac computers, as well as for common browsers, including Safari, Google Chrome, and Firefox.
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How to use accessibility tools on mobile.
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Many smart phones contain accessibility functionality. For example, VoiceOver for iOS and TalkBack for Android are the screen readers that come built-in. To turn on VoiceOver, go to “Settings”, then “General”, to “Accessibility”, and then turn “VoiceOver” on. You can set the “Accessibility Shortcut” to “VoiceOver” from the “Accessibility” page in order to triple-click the “Home” button to toggle VoiceOver on and off. TalkBack has a similar feature.
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“Zoom”, “Magnifier”, “Invert Colors”, “Color Filters”, and “Reduce White Point” are other features and tools on iOS that you can use. These are also available through the “Accessibility Shortcut”.