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AP teams have absorbed years of AI hype, but where do they actually stand? We polled a room of AP managers, controllers, and finance leaders during a recent webinar on AI-native accounts payable. The results: manual exceptions are still the top pain point, most teams have AI features but not AI-native systems, touchless rate is under the most pressure, and supplier experience remains a known gap nobody has fully built for.

A couple weeks ago, Daniel and I hosted a webinar on AI-native accounts payable. Somewhere between explaining what “AI-native” actually means and walking through the platform, we ran a handful of live polls with the audience. Nothing scientific, just a pulse check on a room full of AP and finance leaders from companies like Starbucks, Zimmer Biomet, and Hitachi Energy. The answers were more useful than I expected. A few things stood out enough that I wanted to write them down

Direct Commerce's innovative platform was gamechanging for Nationwide Consulting When a small business works with global enterprises, visibility isn't a nice-to-have. It's vital. Robert Hanson knows this fact intimately. He also knows a thing or two about Accounts Payable – he's been working with clients (and their AP systems) since the 1990s. He also knows how damaging inefficiencies in the AP process can be – as every supplier inquiry, back and forth with a buyer, and del

We've all seen it - the dreaded "trough of disillusionment." The point where a once-promising technology comes crashing back down to earth, seemingly written off. Are we at that point in AP Automation? The latest report from Gartner®, the 2025 Hype Cycle™ for Procurement and Sourcing Solutions 2025 states "Procurement can accelerate its key value propositions by investing in emerging technologies to optimize and automate across processes. Procurement technology leaders should